Problem: “I’m under constant pressure to reduce costs. What can I do?”
Solution: Although this is the most common way this question is phrased, what is usually meant is ‘how can I minimize my costs, maximize my billable services, and protect my margins?’
ReDoc Suite can help the financial health of a therapy provider in several respects;
a) Efficiency of the therapy staff; by minimizing the time that the therapy staff spends on paperwork, costs can be contained by minimizing the overtime necessary to keep up with administration. Billable services can be increased by allocating less time for administration/documentation and more time for seeing patients.
b) Complete, comprehensive documentation leads to fewer rejected claims and quicker reimbursement; ReDoc’s clinical workflow orientation includes default answers or prompts for information required by payors, resulting in a more comprehensive and complete clinical report. This, along with the neatness of a computer generated report, often results in fewer first pass rejections and expedited processing.
c) Claims that are returned for additional clinical information can be addressed more quickly: by having all clinical reports stored electronically, they can be accessed and either printed, faxed, or emailed quickly. If the ReDoc E-Signature module is used, reports can be stored electronically with the therapist's signature.
d) Efficiency of the non-therapy support staff: billing staff can forego the manual posting of therapy charges with an effective electronic billing interface. Time spent on resubmitting rejected claims decreases dramatically.